Send in your device for repair, from anywhere in the Netherlands

You do not have to live in Rotterdam to have your device repaired by us. Request a free shipping label, drop the parcel at a PostNL point and we send your device back with track and trace. You hear the price before we start and we only repair after you agree, exactly as in the shop. Every repair comes with 12 months warranty.

Register your device Ask on WhatsApp

300,000+devices repaired
20 yearsin Rotterdam
Freeshipping label
12 mowarranty

How it works, in four steps

  1. Register your device. Choose your brand, your model and the repair you need. You see what it costs straight away.
  2. You get a shipping label. Print it, pack your device well and drop the parcel at a PostNL point. Sending it costs you nothing.
  3. We check and repair. We test the device on arrival. If we find something different from what you reported, we call you first. Nothing happens without your approval.
  4. Back to you. Tested, with track and trace and 12 months warranty on the repair.

How to pack your device

  • Wrap the device in bubble wrap or a thick layer of paper so it cannot move inside the box.
  • Use a sturdy box rather than an envelope, even for a phone.
  • Leave cases, memory cards and SIM cards at home; we only need the device.
  • Do not send a charger unless the problem is with charging and you suspect the charger.
  • Been in contact with liquid? Do not switch the device on and do not charge it. Send it as soon as you can.

What we repair by post

  • Phones. iPhone, Samsung Galaxy, Google Pixel, OnePlus, Xiaomi, OPPO, Huawei, Motorola and Sony.
  • Tablets. iPad, Samsung Galaxy Tab and Microsoft Surface.
  • Laptops. MacBook, HP, Dell, Acer, Asus, Lenovo and MSI.
  • Game consoles. PlayStation, Xbox and Nintendo Switch.
  • Logic board work and data recovery for devices that no longer switch on.

What customers say

Read more reviews.

Frequently asked questions

What does shipping cost?

Nothing. You get a free shipping label and we pay the return as well.

How long does it take?

Usually a few working days in total, including postage both ways. You hear the expected time when you register the device.

What if the price turns out differently?

Then we call you before we do anything. You decide whether we go ahead. If you decide not to, we send the device back.

Is my device insured during transport?

Yes, the shipment is sent with track and trace so it can be followed at every step.

Will I lose my data?

No. With a screen, battery, charging port, camera or back glass repair everything stays on your device and we never ask for your passcode. Make a backup before sending it, as you would before any repair.

Do I get the same warranty as in the shop?

Yes, 12 months on the part and the work, exactly as if you had walked in.

More in English

See also about us, Apple repair, battery replacement, contact and opening hours, customer reviews, data recovery, English home, Google Pixel repair, iPad repair, iPhone repair, laptop repair, MacBook repair, motherboard repair, Nintendo Switch repair, PlayStation 5 repair, repair prices, Samsung Galaxy Tab repair, Samsung repair, screen replacement, water damage repair, Xbox repair.